|Important Note: This is MarketPlace requirements. If you buy a WHY2 extension we make continuing maintenance and updating easier. Refer to our Support And Update Policy here and how our updates works here|
On November 27, 2020 changes to the support and updates for extensions bought in the MarketPlace were made.
- Extension is provided with 120 day support from author with free upgrades within this time frame
- If your order support has expired, you will not get any updates for your extension and developers might refuse with the support requests.
- You can extend support time and updates with the purchase of additional 1-year support. You may be required to also re-purchase the extension.
To find details of your support and updates from MarketPlace :
1. Must be logged into your account.
2. Go to Extensions Downloads.
3. Find the product you purchased.
4. Click on the Order ID: (number)